How long does my order take to ship?

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Do you offer international shipping? 

Not at the moment we only offer shipping to US and Canada.

What is your return policy? 

At BAB Perfume, we take pride in crafting each of our handmade products with the utmost care and attention to detail. We want you to love your purchase, but we understand that sometimes things may not go as planned. If you're not completely satisfied with your order, we're here to help.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all our handmade products. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving your order for a refund or exchange. Please note that returned items must be in their original condition, unused, and in the original packaging.

How to Initiate a Return

To initiate a return, please contact our customer service team at [your email address] within 30 days of receiving your order. Please include your order number and the reason for the return in your email. Our team will provide you with further instructions on how to proceed with your return.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.